With God's grace and  guidance, the Coptic Village Hostel will continue expanding and developing services that meets the needs and promotes the wellbeing of people from diverse ethnic and religious backgrounds.

With God's grace and guidance provide individual high quality care that is culturally appropriate to our multicultural and multi-denominational elderly residence. While maintaining and promoting the dignity and prefrence of each person in our care.

• Accepting that each and every person has intrinsic value in the sight of God their creator. Therefore no judgement or condemnation should be passed on any person because of their ethnicity, religion, gender, state of health or disability.
• We will respond to the individual's cultural and religious needs be that of our clients, families, volunteers or staff.
• Caring for clients in an individual and holistic manner
• Continually seeking opportunities that promote our clients independence
• Providing an environment that prompotes a fulfilling life for our clients, families, volunteers and staff.
• Respecting the dignity and privacy of our clients, their families, volunteers and staff.
• Responding appropriately to meet the changing needs of our elderly frail clients.
• Providing a safe environment in the facility for our clients, their families, volunteers and staff.
• Maintaining clients, their families, volunteers and staffs confidentiality.
• Ensuring financial viability through responsible use of resources. Providing services without discrimination.
• We will seek to contineously improve every facit of our service delivery